Get in Touch with FiveM Market

Not Sure Which Inbox?

Send it to hello@fivem.market and we'll route it to the right team. No need to worry about picking wrong.

Response Times

• Support & Billing — typically under 4 hours, 7 days a week. Order-blocking issues are prioritized.
• Partnerships & Sellers — within 1 business day Monday–Friday.
• Press & Media — within 1 business day. Urgent deadlines: flag it in the subject line.
• Legal & DMCA — acknowledged within 24 hours; substantive response within 3 business days as required by policy.
• General (hello@) — within 1 business day for most inquiries.

Before You Email

A lot of common questions are already answered in the FAQ — pricing, delivery, framework compatibility, refund policy, and how commissions work. Check there first if it's a general question; it's usually faster than waiting for a reply.

If your question is about a specific gig, the fastest route is often to message the seller directly from the gig page — every seller's chat is on their listing, and most reply within an hour.

What to Include

To get a useful reply on the first round, include:

• Order ID (if it's about a specific purchase)
• Seller name (if it's about a specific gig)
• A screenshot of anything visual — broken UI, error messages, console output
• Your FiveM Market account email (if different from the sender)
• What you expected vs. what happened — the two-sentence version is fine